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SMS Statistics 2025: why text messaging still delivers

In an age where inboxes are overloaded, algorithms hide your posts, and customer attention spans are shorter than ever, SMS stands out as a timeless, trusted, and effective communication channel. But don’t take our word for it. The numbers speak volumes.…

Spryng founder Marc Rottinghuis hands over the reins to Naomi Vonk

Messaging provider Spryng is announcing a major leadership transition! After nearly two decades at the helm of messaging provider Spryng, founder and former General Manager Marc Rottinghuis is stepping down, passing the torch to Naomi Vonk, who previously served as Country…

Spryng’s head office moves to new location

It is with great joy that we announce an exciting new chapter in Spryng’s continued growth and development. From 1 July 2024, we will move our offices from the bustling Hannie Dankbaarpassage 20-b in Amsterdam, located in the cultural heart of…

36 situations where SMS messages are the better choice over email, social media or letters

From quick check-ins to important reminders, SMS messages have taken a unique place in our modern communications. While e-mails, social media and traditional letters all have their own advantages, there are times when a simple SMS proves to be the most…

Here’s what to consider when comparing Spryng with other providers

It’s sometimes hard to decide what to keep in mind when you’re comparing SMS providers. At Spryng, we value transparency and our motto is “what you see, is what you get!”. In this article, we therefore want to clarify what you…

49 ready-to-use SMS templates for the financial industry

Whether it is important transaction notifications via SMS, security alerts via SMS or customer service updates SMS, Spryng is known as a trusted partner for banks, insurance offices and other financial institutions when it comes to delivering effective SMS solutions. Since…

Enable Multi-Factor Authentication (MFA) for your Spryng account

Protecting sensitive information has never been more important than today. Multi-Factor Authentication (MFA) serves as a powerful defense, providing an additional layer of protection beyond passwords. Let’s look at why MFA is so vital nowadays, how it works, how it benefits…

How E-Rezepte (eScripts) and SMS go hand in hand

Germany’s healthcare system is embracing the digital age with the mandatory implementation of e-prescriptions from January 1st, 2024 for over 70 million individuals covered by German public health insurance. This significant step underscores the accelerating momentum of healthcare digitization in Germany.…

What is it like to follow an internship at Spryng?

When you have to start at a company for the first time, especially for a first internship, it can be pretty nerve-racking. To help potential future interns navigate through the business world and make the most out of their internship at…

Spryng’s eco-friendly approach: Reducing carbon footprints with SMS

Sustainability has become increasingly crucial in today’s day and age. Earth is our shared home and we must protect it. Terms like “eco-friendly,” “environmentally conscious,” and “sustainable” are popping up more frequently on product labels and in corporate guidelines. While many…

Fewer ‘no-shows’ in hospitals: now even more important

If you follow our blogs, you probably already know about the positive effects for reducing no-shows in healthcare. Not only for patients, but also for healthcare staff. The time of healthcare staff, as well as patients, is more precious than ever.…

Psychology behind SMS marketing: Why is SMS so effective?

SMS marketing is a highly powerful marketing tactic because of the highly addictive dopamine it activates in our brains, resulting in its incredible 98% open rate. People receive so many messages everyday on platforms like Messenger, WhatsApp, Snapchat. On top of…

22 SMS and WhatsApp templates for real estate to boost property interest and sales

Selling property requires excellent customer service and communication skills. And it’s not just the agent’s skills – your choice of communication channels also matter. Traditional channels like local newspapers and publications, and posting flyers through letterboxes may have worked in the…

First-party Data Marketing: SMS and WhatsApp Strategies for Modern Marketers (Including 21 Templates)

As marketers, we never experience a dull moment. The world around us is changing rapidly, and digital landscapes are evolving constantly as we watch. One of the most notable recent changes is the near-total disappearance of third-party cookies. In 2024, it’s…

Elevate your patient communication game with 29 simple SMS and WhatsApp templates for healthcare

Improving how we communicate with patients in healthcare is super important in today’s digital world. Many patients prefer managing their medical needs online, making it essential to improve your communication strategies through SMS, WhatsApp, and RCS channels. Do you not have…

Moving on from intern to Business Developer: Kaj’s story at Spryng

At Spryng, trainees are prepared for a job in the sector they have been studying for for several years as students. You don’t have to get coffee here as an intern, but you get a role with responsibilities and exciting tasks.…

How to use WhatsApp to help your business grow?

WhatsApp, a widely recognized messaging application predominantly used for personal communication, holds a hidden aspect that most people don’t use to its full capacity, a feature known as “WhatsApp for Business”. The feature functions as a channel through which organisations can…

What topics do consumers contact companies with?

In the world of customer service, a familiar saying resounds:  “There is no such thing as stupid questions.” This sentence, often said sincerely, emphasizes the importance of encouraging individuals to engage with curiosity. It promotes the idea that all questions hold value,…

Global research unveils: how often do consumers contact businesses?

In our fast-paced and interconnected world, understanding consumer needs and behaviors is a fundamental element of effective communication and business strategy. To shed light on this critical aspect, Spryng and Commify embarked on an extensive survey, asking thousands of consumers worldwide…

The global consumer connection: exploring the most contacted sectors worldwide

In an age defined by technological developments and global shifts, the dynamics of communication between consumers and business interactions are transforming rapidly and significantly. To have an elaborate view on how the landscape of business communication is changing, Spryng and Commify…

Sustainable parcel delivery company Homerr optimises onboarding process of parcel points with SMS

Homerr is one of Europe’s most innovative and sustainable logistics players. The company is strongly committed to last-mile delivery and aims to make parcel delivery more social and sustainable. Homerr allows private individuals to become HomerrPoints from home. This way, Homerr…

Mobility provider Valckenier: high ambitions but close to the customer using SMS

Over the years, Valckenier has rapidly grown from Renault garage to one of the best-known mobility providers with several branches in Flanders, Belgium. At Valckenier you can buy, share, rent, and sell/buy used cars. Valckenier also has a specialised bodywork department…

Discover the best SMS marketing templates for Valentine’s Day

Internet Retailing reported that in 2022, billions were spent on Valentine’s day gifts. Average spend in Europe varies to an average of 28 euros per person. This makes Valentines Day another notable date a retailer can’t afford to ignore. Explore how SMS…

What is SMS grey routing and why is it harmful?

When budgets are tight, cheaper bulk SMS rates can seem attractive. Discount SMS providers almost always use grey routing and this can end up in wasting a lot of time and money. In some cases, grey routes can even damage your…

83 percent of consumers want to receive Black Friday deals at least 2 weeks in advance

Research: effectively reaching consumers before Black Fridayand Cyber Monday The battle for the Black Friday consumer is about to begin. Almost all retailers are competing for the same shopping consumer in a single day. Messaging provider Spryng surveyed consumer budgets, when…

SMS in Finance? A good deal!

Especially in the financial sector, security and trust are extremely important. For banks, collection agencies, accountants and insurers, this is an extra reason to protect their clients against fraudulent practices. SMS is a fast and reliable tool for this. In more than…

The positive impact of SMS on education

Reaching different target groups in an effective way is often a challenge for larger organizations. Also for schools and educational institutions, which have to deal with their own staff, pupils/students and parents. They often use e-mails or online platforms to communicate…

Will emojis become a trend in healthcare?

We all know them, the emojis on your phone that without words, can “say” a lot. The series of icons continues to expand every year and that has got scientists thinking. As a result, emojis have also been the subject of…

How 2peaches helps discotheques with SMS verification

2peaches GmbH, a full-service agency for the development of mobile applications (apps) and websites, was founded in 2006. The company supports its customers in the development and digitalization of products and services. They experience like no other that SMS is an…

SMS: super fast communication in case of emergency

We all know the SMS message as appointment reminder or confirmation. It’s a handy tool that has helped to reduce the number of ‘no shows’ (in healthcare, transport and other sectors) tremendously. But because of the fast delivery and high ‘open…

An SMS for every new customer of e-bike to go

Because SMS gives the insurance of good contact The Dutch people are all about cycling. Sometimes it seems like they were born between two wheels. And even though there are more bicycles than people in this small country, the corona crisis…

The future is uncertain (except for SMS)

Ten years ago, many people thought that SMS had been pretty much phased out. The rise of the Internet, the smartphone and social media apps seemed to be the end of the SMS era. But these beliefs turned out to not…

The power of SMS in Healthcare

What is the best and fastest way to reach a group of people? Or just that one person, who might otherwise not show up? These are questions that are relevant to any organization, but certainly to healthcare institutions and healthcare providers. After all, when…

The modern dental practice cannot do without SMS

Let patients know you care about them Looking forward to a dental visit? It won’t happen often. For many children and adults alike, it’s a bit of a shock each time the day of the appointment approaches. Yet the dentist’s office…

SMS: the perfect ‘filler’ for clinic waiting rooms

How 160 characters help deliver a high quality service You have probably already received it on your phone, that SMS to remind you of a dental or hospital appointment. This SMS service is used by many healthcare institutions as an extra…

Your front office as a source of Business Intelligence

With SMS as a supporting tool for service-oriented work Would you like to know how customer satisfaction is at your healthcare organisation? Then ask your colleagues who work in your ‘front office’. They are the eyes and ears of your institution.…