How 160 characters help deliver a high quality service You have probably already received it on your phone, that SMS to remind you of a dental or hospital appointment. This SMS service is used by many healthcare institutions as an extra…
September 23, 2021
With SMS as a supporting tool for service-oriented work Would you like to know how customer satisfaction is at your healthcare organisation? Then ask your colleagues who work in your ‘front office’. They are the eyes and ears of your institution.…
August 31, 2021
Almost every adult has been to ‘the physio’ at some point. Physiotherapists treat many different complaints. From sports injuries to a sprained ankle and from incontinence problems to a strained jaw. But a visit to the physiotherapist is also quite exciting…
July 29, 2021
E-consultations are currently an indispensable tool for doctors and patients (even after the corona crisis). If there is one sector where technological developments have a major impact on us all, it is healthcare. The corona crisis has even accelerated our knowledge…
July 7, 2021
“Hurry up and do the things that are not urgent, so that you have time enough for the really urgent things.” This Chinese wisdom says a lot about the way we allocate our time. In our society, we like to work…
July 1, 2021
The number of ‘no-shows’ in the healthcare sector has been steadily declining in recent years. That is a good development in which SMS has proven to be an indispensable instrument. But we’re not there yet; with a 70 per cent drop,…
June 23, 2021
Good care is all about people helping each other. These words are right in Momo Medical’s lane. This innovative Delft-based company uses the latest technologies to support night shifts at nursing homes. In this way, the company makes the work of…
June 7, 2021
In the messaging industry, a fairly modern branch of telecommunications, there are many unusual words not commonly known to everybody. SMS for business purposes is a bit of a techy subject and sometimes fairly hard to tackle without a minimum of…
June 3, 2021
In these corona times, criminals are increasingly using smishing. In false (fake) SMS messages they offer certain things on behalf of government agencies or banks. They also spread fake news about the corona virus and offer so-called “antibacterial payment cards”. In…
June 3, 2021
