Ten years ago, many people thought that SMS had been pretty much phased out. The rise of the Internet, the smartphone and social media apps seemed to be the end of the SMS era. But these beliefs turned out to not…
October 21, 2021
What is the best and fastest way to reach a group of people? Or just that one person, who might otherwise not show up? These are questions that are relevant to any organization, but certainly to healthcare institutions and healthcare providers. After all, when…
October 7, 2021
Let patients know you care about them Looking forward to a dental visit? It won’t happen often. For many children and adults alike, it’s a bit of a shock each time the day of the appointment approaches. Yet the dentist’s office…
September 29, 2021
How 160 characters help deliver a high quality service You have probably already received it on your phone, that SMS to remind you of a dental or hospital appointment. This SMS service is used by many healthcare institutions as an extra…
September 23, 2021
With SMS as a supporting tool for service-oriented work Would you like to know how customer satisfaction is at your healthcare organisation? Then ask your colleagues who work in your ‘front office’. They are the eyes and ears of your institution.…
August 31, 2021
Almost every adult has been to ‘the physio’ at some point. Physiotherapists treat many different complaints. From sports injuries to a sprained ankle and from incontinence problems to a strained jaw. But a visit to the physiotherapist is also quite exciting…
July 29, 2021
E-consultations are currently an indispensable tool for doctors and patients (even after the corona crisis). If there is one sector where technological developments have a major impact on us all, it is healthcare. The corona crisis has even accelerated our knowledge…
July 7, 2021
“Hurry up and do the things that are not urgent, so that you have time enough for the really urgent things.” This Chinese wisdom says a lot about the way we allocate our time. In our society, we like to work…
July 1, 2021
The number of ‘no-shows’ in the healthcare sector has been steadily declining in recent years. That is a good development in which SMS has proven to be an indispensable instrument. But we’re not there yet; with a 70 per cent drop,…
June 23, 2021
